Terms and conditions
Privacy and Data Protection Policy
The privacy of our clients and users is important to Quinta da Raza, Lda.
Quinta da Raza, Lda. is committed to guaranteeing confidentiality and privacy in the collection and processing of its Clients' and Users' data, complying with its obligations under the General Data Protection Regulation, having developed this Privacy Policy for this purpose.
This Privacy and Data Protection Policy helps you to understand how Quinta da Raza, Lda handles and protects your personal data when you visit our websites and use our products and services. Quinta da Raza, Lda. adopts the best organizational and technical practices to preserve the confidentiality, integrity and availability of the personal data it collects and processes in strict compliance with applicable legislation. By making your personal data available to Quinta da Raza, Lda., you consent to its collection, processing and disclosure in accordance with this Privacy Policy and the rules and principles contained in the Terms and Conditions of the contracts provided.
General and Scope
Quinta da Raza, Lda. is responsible for this Privacy and Data Protection Policy. It covers this website, as well as other Quinta da Raza, Lda websites, forms and documents that mention this policy.
Within the scope of this Privacy and Data Protection Policy, the following general concepts of applicability are defined:
- Customer: any entity / company / institution / individual who purchases our products and/or services;
- User: any visitor to this website, as well as to other sites belonging to Quinta da Raza, Lda.
Quinta da Raza, Lda. reserves the right to update or modify its Privacy and Data Protection Policy at any time, particularly in order to adapt it to changes in national and international legislation. We advise all our clients and users to check this page regularly.
What is Personal Data?
Personal Data means any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person (data subject).
An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to other elements specific to his or her physical, physiological, mental, economic, cultural or social identity.
Data collected
Quinta da Raza, Lda. collects data from its Clients and Users by submitting forms for this purpose, in digital and/or physical format.
Quinta da Raza, Lda is the entity responsible for collecting and processing this data, deciding the categories of data collected, how it is processed and the purposes for which it is used.
All automated and non-automated procedures that enable the collection, organization, storage, modification and transfer of personal data will be considered as "processing of personal data".
Website/communications usage information is captured through automated technologies such as cookies (browser cookies) and is also collected through third-party tracking services (such as Google Ads, Google Analytics, Google Search Console). If you do not wish to do so, you can object to the use of such technologies.
Use of Collected Data
The data collected by Quinta da Raza, Lda is intended for the process of communication with Clients and Users, processing requests for information, statistical analysis, satisfaction surveys, as well as its use for direct marketing purposes.
Quinta da Raza, Lda does not sell or trade your data.
The user expressly authorizes Quinta da Raza, Lda to send information about products and services that may be of interest to them using their personal data for direct marketing purposes through any communication channel, namely through the use of email (sending newsletters and other promotional actions. Customers can unsubscribe from the e-mail newsletter service by clicking on the link in the newsletter that we send by e-mail), telephone, SMS, MMS or other forms of automatic call. Quinta da Raza, Lda will not commercialize or share its customer database with third parties.
Access to Collected Data
Quinta da Raza, Lda does not disclose any personal data of its Clients and Users to third parties without their consent, except:
- When this is necessary so that Quinta da Raza, Lda. employees, suppliers or business partners can provide a product or service or perform a function on behalf of Quinta da Raza, Lda;
- When required or permitted by law.
Quinta da Raza, Lda will take reasonable precautions to ensure that its employees or collaborators with access to personal data receive appropriate training for their correct processing, with respect for this policy and legal data protection obligations. In the event of non-compliance, Quinta da Raza, Lda will apply disciplinary sanctions to its employees and collaborators.
Whenever Quinta da Raza, Lda. discloses the user's personal data, it will safeguard compliance with the Personal Data Protection Act, namely by providing for contractual provisions that guarantee that the third party uses the data received only for the purposes specified, and in accordance with the purposes described in this policy, and that it uses appropriate security means in order to protect the user's personal data against illegal or unauthorized processing as well as against accidental loss, destruction or other harmful actions.
Sensitive Personal Data
Quinta da Raza, Lda thanks you for not sending us or making us aware of any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sex life or sexual orientation. This personal data will be deleted immediately.
Data Storage
Quinta da Raza, Lda stores the data of its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high security standards and in compliance with applicable privacy laws.
Storage Time of Collected Data
The length of time that Quinta da Raza, Lda stores and retains the personal data of its Clients and Users varies according to the purpose.
The personal data of the Users of our website and microsites will be kept until they remain active, being deleted with the end of this use.
Client data and other specific data to be kept in order to comply with Quinta da Raza, Lda's legal obligations may be kept for a maximum period of up to 10 years (in accordance with article 130 of the Corporate Income Tax Code), after which it will be deleted.
Data Security
Quinta da Raza, Lda has taken the necessary technical and organizational measures to adequately protect your data from unauthorized access and processing.
Quinta da Raza, Lda makes every reasonable effort to prevent the unauthorized or illegal use of the user's personal data, as well as its loss, destruction or damage. However, Quinta da Raza, Lda cannot provide an absolute guarantee with regard to the User's and/or client's data. Whenever there is a leak, loss or violation of personal data that is likely to involve a high risk to the rights and freedoms of its Clients and Users, Quinta da Raza, Lda will:
- Notify the control authorities within 72 hours of becoming aware of the incident;
- Communicate the situation to the affected data subject(s) in good time.
Quinta da Raza, Lda guarantees the security of the user's personal data through the following means:
- Use of encryption with certificate in all website communications;
- Limitation of access to personal data (e.g. access only to Quinta da Raza, Lda employees or workers who need access to them for the purposes described above).
Right of Access, Correction, Opposition and Deletion of Personal Data Collected
Under the terms of the applicable legislation, you are guaranteed, as the data subject, the right, at any time, to:
- Access your personal data;
- Request its rectification or addition;
- Oppose the processing of data, with the exception of those strictly necessary for the provision of the service and/or legal requirements;
- Request data portability;
- Request the deletion of your data for marketing or telemarketing purposes or inclusion in newsletter subscriber lists and information services.
You can request any of the above actions by sending an email to:
Quinta da Raza, Lda will keep the personal data necessary to comply with its legal obligations.
Cookies
Cookies" are pieces of text information that a website transfers to an individual's hard drive for record-keeping purposes.
Cookies allow the website to remember important information, making it more convenient to use. A cookie usually contains the name of the domain it came from, the "lifetime", and a randomly generated unique number or other value. As with most websites, we use cookies for various purposes: to improve your online experience, for analysis and for marketing.
However, you have the power to turn off your cookies in your browser options or by making changes in the tools of security programs.
Quinta da Raza reserves the right, at any time, without prior notice and with immediate effect, to change, add, update or delete, partially or totally, this information on cookies.
The user should check this page periodically to see if any updates or changes have been made.
To find out more about cookies, visit www.allaboutcookies.org, where you can find information on how to manage your settings for the various browser providers.
Links to other websites
This website may contain links to other sites of interest, including links to Quinta da Raza, Lda. websites. We are only responsible for these websites, as they are under our control.
As for third-party websites, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Accordingly, we recommend that you exercise caution and always consult the privacy statement applicable to the website in question.
Changes to the Privacy and Data Protection Policy
Quinta da Raza, Lda reserves the right to readjust or change this Privacy and Data Protection Policy at any time, and such changes will be publicized.
